Terms of Service

Effective Date: July 1, 2026

Version: 2026-07-01

Company: Perselence LLC

These Terms of Service (“Terms”) govern your access to and use of Perselence Assistant, including our website, desktop application, activation and entitlement verification services, billing-related services, documentation, updates, and related features (collectively, the “Service”). The Service is provided by Perselence LLC (“Perselence,” “we,” “us,” or “our”). By purchasing, downloading, installing, activating, accessing, or using Perselence Assistant, you agree to these Terms. If you do not agree to these Terms, do not purchase, download, install, activate, or use the Service.

1. About Perselence Assistant

Perselence Assistant is a desktop assistant designed to help users work with local workflows, files, prompts and the included local model on their Mac. External tools, integrations and workflow automation are planned capabilities, not part of the Light plan.

Perselence Assistant is designed with a local-first approach. This means the application is intended to keep assistant data on your device by default unless you choose to configure external services, connect providers, use integrations, share content, or otherwise direct the application to send data outside your device.

Depending on your plan and configuration, the Service may include local features, activation and entitlement verification, subscription validation, integrations, MCP server support, workflow automation, and other assistant-related tools. Advanced Assistant capabilities, more capable multi-step workflows and enhanced task execution and reasoning are planned for the Pro plan; integrations, MCP server support, external tool connections and advanced workflow automation are planned for the Ultra plan. The Light plan runs the included local assistant model.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service.

By using the Service, you represent that you have the legal authority to enter into these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

The Service is not intended for children under 13.

3. License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, Perselence LLC grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use Perselence Assistant for your personal or internal business use.

This license does not transfer ownership of the Service or any intellectual property rights to you. All rights not expressly granted are reserved by Perselence LLC and its licensors.

You may not share, resell, sublicense, lease, rent, distribute, or transfer your subscription or its licensed access except as expressly permitted by Perselence LLC.

4. Subscriber Access and Activation

Access to paid features requires an eligible subscription verified against your email address. You do not create an account, and no username, password or license key is issued, emailed, entered or displayed.

You are responsible for maintaining control of the email address your subscription is verified against.

Your plan sets how many Macs may be active at once. Companion iPhone, iPad and Apple Watch devices are free and do not count against that limit.

Perselence LLC may use entitlement validation, signed entitlement tokens, device activation records, and periodic entitlement checks to confirm that your entitlement is active and being used according to these Terms.

You may not attempt to bypass, disable, modify, reverse engineer, or interfere with entitlement validation, subscription checks, activation limits, signed entitlement tokens, or other access-control mechanisms.

5. Subscriptions, Billing, and Payment

Paid plans may be offered on a monthly or annual subscription basis. Pricing, billing intervals, plan features, and renewal terms are shown at the time of purchase.

Payments are processed by Stripe or another third-party payment processor. Perselence LLC does not store your full card number or payment card details in Perselence Assistant or in the desktop application.

By purchasing a subscription, you authorize recurring charges according to the selected billing interval until you cancel or the subscription is otherwise terminated.

Your subscription may automatically renew unless canceled before the renewal date.

Billing management, payment method updates, invoices, cancellation, and subscription changes may be handled through a Stripe-hosted billing portal or an equivalent surface operated by the payment processor. That portal belongs to the payment processor; Perselence LLC provides no customer account or customer portal of its own.

6. Cancellations, Renewals, and Refunds

You may cancel your subscription through the Stripe-hosted billing portal or another method provided by Perselence LLC.

Unless otherwise stated at checkout or required by law, cancellation stops future renewals but does not automatically refund amounts already paid.

If your payment fails, your entitlement may enter a past-due or grace-period state. During a grace period, access may continue temporarily. If payment is not resolved, your entitlement may become inactive or expired.

Perselence LLC may change pricing or plan features in the future. If a price change applies to your subscription, we will provide notice as required by applicable law or payment processor rules.

Refunds are provided only where required by law or expressly stated by Perselence LLC in writing.

7. No Account Required

The Service does not require you to create an account, and there is no username or password. Access is verified by your email address plus a one-time code, which proves you control that address and creates no account.

Even without an account, we maintain a minimal internal subscriber record containing only what is operationally necessary — your primary email, a payment-processor customer reference, the verified purchase or subscription reference, entitlement state, registered device keys and status, companion pairings, and verification timestamps — to provide the Service, prevent abuse, verify access, support billing, and maintain required records.

Administrator access to our internal console is a separate system and is not affected by this section.

8. Local-First Assistant Data

Perselence Assistant is designed so that conversations, prompts, local files, assistant history, and local workflow data remain on your device by default.

However, the Service may send data outside your device if you choose to configure external providers, connect integrations, use cloud models, connect MCP servers, use custom endpoints, share files, send prompts, enable workflows, or otherwise instruct the Service to interact with third-party services.

You are responsible for understanding your configuration and for deciding what data you provide to the Service or to external providers.

9. External Services and Providers

The Service may allow you to connect or configure external services, including but not limited to AI model providers, cloud APIs, MCP servers, custom providers, automation tools, external applications, storage services, or other third-party systems.

External services are not controlled by Perselence LLC.

Your use of external services is governed by the terms, privacy policies, data processing practices, security practices, and availability of those external services.

Perselence LLC is not responsible for:

how external providers process, store, use, retain, transmit, train on, or disclose your data;

the accuracy, legality, reliability, or availability of external services;

security incidents, data loss, unauthorized access, or misuse caused by external providers;

outputs, recommendations, actions, or failures produced by external providers;

any consequences of your decision to connect, configure, or use external services.

You should not send sensitive, confidential, regulated, or legally protected information to an external provider unless you have reviewed that provider’s terms and privacy policy and have appropriate rights and agreements in place.

10. AI Outputs and No Professional Advice

Perselence Assistant may generate, summarize, transform, classify, or suggest information using local or external models.

AI-generated outputs may be inaccurate, incomplete, outdated, offensive, unsafe, or unsuitable for your use case.

You are responsible for reviewing, verifying, and deciding whether to use any output.

You may not rely on the Service as the sole source of truth for decisions involving legal, medical, financial, employment, safety, security, regulatory, compliance, or other high-risk matters.

The Service does not provide legal, medical, financial, tax, accounting, security, compliance, or professional advice.

11. User Responsibilities

You are responsible for:

your use of the Service;

your local device, data, files, and backups;

reviewing AI outputs before relying on them;

choosing which external providers or tools to connect;

ensuring that you have the legal right to process, upload, share, or transmit any data you use with the Service;

complying with all applicable laws, regulations, contracts, and third-party terms;

maintaining control of the email address your subscription is verified against;

maintaining security of your device and local environment.

You should maintain your own backups of important files, prompts, configurations, logs, and outputs.

Perselence LLC is not responsible for loss of local data.

12. Acceptable Use

You may not use the Service to:

violate any law, regulation, contract, or third-party right;

harm, harass, abuse, defame, threaten, or exploit any person;

generate or distribute malware, phishing, credential theft, spyware, or harmful code;

bypass security controls, access systems without authorization, or conduct cyber abuse;

infringe intellectual property rights;

process data you do not have the right to process;

create or distribute unlawful, deceptive, harmful, or abusive content;

automate actions that violate third-party terms;

use the Service for high-risk activities where failure could lead to death, bodily injury, serious property damage, or significant legal or financial harm;

reverse engineer, decompile, modify, tamper with, or bypass entitlement controls or security features;

resell or share entitlement access except as expressly permitted.

13. Sensitive and Regulated Data

The Service is not intended to be a regulated data platform or compliance system unless Perselence LLC expressly states otherwise in writing.

Do not use the Service to process protected health information, payment card data, government identifiers, biometric data, children’s data, confidential client information, trade secrets, or other sensitive or regulated data unless you are solely responsible for ensuring that such use is lawful and that appropriate agreements, controls, consents, and safeguards are in place.

Perselence LLC does not represent that the Service is HIPAA-compliant, PCI-compliant, SOC 2-certified, or suitable for regulated workloads unless expressly stated in writing.

14. Beta, Preview, and Experimental Features

Some features may be labeled beta, preview, experimental, demo, or early access.

These features may be incomplete, unstable, changed, suspended, or removed at any time.

Beta and experimental features are provided “as is” and may be subject to additional restrictions.

15. Updates and Changes to the Service

Perselence LLC may update, modify, suspend, or discontinue any part of the Service at any time.

We may release updates to improve security, performance, entitlement handling, design, compatibility, or functionality.

Some features may require an active subscription, internet connection, operating system compatibility, external provider availability, or updated software version.

16. Intellectual Property

The Service, including software, design, branding, logos, user interface, text, documentation, workflows, and related materials, is owned by Perselence LLC or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, or exploit the Service except as permitted by these Terms.

You retain ownership of your own local content, files, prompts, and outputs, subject to any third-party provider terms that may apply when you use external services.

17. Feedback

If you provide feedback, suggestions, ideas, bug reports, or feature requests, you grant Perselence LLC a worldwide, perpetual, irrevocable, royalty-free license to use, modify, commercialize, and incorporate that feedback without restriction or compensation.

18. Privacy

Our Privacy Policy explains how we collect, use, store, and protect information.

By using the Service, you acknowledge that Perselence LLC may process information as described in the Privacy Policy.

19. Suspension and Termination

We may suspend or terminate your access to the Service if:

you violate these Terms;

payment fails or your subscription expires;

you share or misuse access to the email address your subscription is verified against;

your use creates security, legal, operational, or reputational risk;

required by law or payment processor rules;

the Service is discontinued.

Upon termination, your right to use paid features ends.

Local data on your device is not automatically deleted by Perselence LLC, but access to paid functionality may be restricted.

20. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise.

Perselence LLC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, reliability, and error-free operation.

We do not warrant that:

the Service will meet your requirements;

outputs will be accurate, complete, lawful, or safe;

the Service will be uninterrupted, secure, or error-free;

external providers will be available or secure;

local files, prompts, configurations, or outputs will not be lost;

the Service will prevent all data loss, misuse, unauthorized disclosure, or user error.

21. Limitation of Liability

To the maximum extent permitted by law, Perselence LLC and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, business interruption, loss of goodwill, security incidents, external provider failures, or AI output errors.

To the maximum extent permitted by law, Perselence LLC’s total liability for any claim related to the Service will not exceed the amount you paid to Perselence LLC for the Service during the twelve months before the event giving rise to the claim, or one hundred U.S. dollars, whichever is greater.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, liability is limited to the maximum extent permitted by law.

22. Indemnification

You agree to defend, indemnify, and hold harmless Perselence LLC and its owners, officers, employees, contractors, affiliates, licensors, and service providers from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

your use or misuse of the Service;

your violation of these Terms;

your violation of law or third-party rights;

your data, prompts, files, outputs, configurations, or connected providers;

your use of external services, models, MCP servers, APIs, or tools;

your reliance on AI-generated outputs.

23. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law rules.

Any dispute arising out of or relating to these Terms or the Service will be resolved in the courts located in Los Angeles County, California, unless an arbitration clause or another dispute mechanism is added by Perselence LLC in a later version.

You and Perselence LLC waive the right to participate in class actions to the maximum extent permitted by law.

24. Changes to These Terms

We may update these Terms from time to time.

If changes are material, we may provide notice through the website, application, checkout flow, email, or another reasonable method.

Your continued use of the Service after changes become effective means you accept the updated Terms.

25. Contact

For questions about these Terms, contact:

Perselence LLC 8 The Green STE B Dover, DE 19901 United States

Email: legal@perselence.com