Privacy Policy
Version 2026-07-01
Effective Date: July 1, 2026
Version: 2026-07-01
Company: Perselence LLC
This Privacy Policy explains how Perselence LLC (“Perselence,” “we,” “us,” or “our”) collects, uses, stores, and protects information in connection with Perselence Assistant, our website, desktop application, activation and entitlement verification services, billing-related services, support, and related features (collectively, the “Service”). Perselence Assistant is designed with a local-first approach. This means your assistant data is intended to remain on your device by default unless you choose to connect external providers, enable integrations, use cloud models, share content, or otherwise direct the Service to transmit data.
1. Summary
We aim to collect as little information as reasonably necessary to provide, grant access to, bill, support, secure, and improve the Service.
We do not require you to create an account, and there is no username or password. Access is verified by your email address plus a one-time code.
We do not collect your local conversations, prompts, files, assistant history, or desktop activity by default.
We do collect limited information required for purchases, purchase verification, subscription validation, billing support, legal records, support requests, security, and abuse prevention.
2. Information We Collect
Depending on how you use the Service, we may collect the following categories of information.
2.1 Purchase and Billing Information
When you purchase a subscription, payment may be processed by Stripe or another payment processor.
We may receive and store:
email address used for purchase;
selected plan;
billing interval;
subscription status;
Stripe customer ID;
Stripe subscription ID;
Stripe checkout session ID;
invoice/payment status metadata;
renewal or expiration date;
cancellation status;
purchase and legal acceptance records.
We do not store your full payment card number in Perselence Assistant or in the desktop application.
Payment card details are processed by Stripe or another payment processor according to their own terms and privacy policy.
2.2 Entitlement and Activation Information
To activate and validate your entitlement, we may collect:
entitlement record identifier;
an internal subscriber reference and entitlement reference;
plan;
entitlement status;
activation date;
last entitlement check timestamp;
device activation identifier;
device activation count;
app version;
operating system version or compatibility information if needed for entitlement validation or support.
We use this information to verify that your entitlement is active, prevent misuse, enforce device limits, support billing, and maintain required records.
2.3 Website Information
The current website does not use tracking, analytics, advertising, or behavioral cookies. We do not collect pages visited, referral source, approximate region, or any marketing or behavioral analytics.
We process only the minimum technical information strictly necessary to operate the website, limited to:
IP address and timestamps in security logs;
the minimum request data needed to prevent form abuse and apply rate limiting;
information needed for purchase verification;
legal consent records.
We would not introduce analytics, cookies, or similar tracking technologies without updating this Privacy Policy first, and providing any notice or choices required by law.
2.4 Support Communications
If you contact us for support, we may collect:
your email address;
information you choose to provide;
entitlement reference;
support messages;
screenshots or logs you voluntarily send;
communication history.
Do not send sensitive personal data, confidential files, passwords, secrets, API keys, or regulated information in support requests unless specifically requested through a secure support process.
2.5 Legal Acceptance Records
Before purchase, we ask you to agree to the Terms of Service and Privacy Policy. Those are the only two documents website checkout asks you to accept.
The External Provider Notice is not part of website purchase or activation. Its acceptance belongs to the Mac provider-connection flow, planned for Pro and Ultra, and would be recorded only if you deliberately choose to connect an external provider.
We may store:
document version accepted;
timestamp of acceptance;
selected plan and billing interval;
checkout session ID;
email address after purchase;
entitlement record reference after the entitlement is created;
IP address or other limited metadata where reasonably necessary for legal recordkeeping and abuse prevention.
3. Information We Do Not Collect by Default
Perselence Assistant is designed not to collect the following by default:
your local conversations;
prompts;
local files;
assistant history;
generated outputs;
desktop activity;
screen contents;
local app logs;
local model data;
local workspace content;
names of files on your device;
contents of files on your device.
This default may change if you choose to send information to an external provider, connect an integration, use a cloud model, enable an MCP server, share content, submit logs to support, or otherwise direct the Service to transmit data.
4. How We Use Information
We use information to:
process purchases and subscriptions;
activate access for your verified email address;
activate and validate entitlements;
manage subscription status;
prevent fraud, abuse, and entitlement misuse;
provide support;
maintain security;
comply with legal obligations;
maintain purchase and acceptance records;
operate the website securely, including form-abuse prevention and rate limiting;
communicate important service, billing, security, or legal updates.
We do not use your information for advertising, and the current website uses no tracking or analytics.
5. Stripe and Payment Processing
Payments may be processed by Stripe.
Stripe may collect and process payment details, billing information, transaction information, fraud prevention signals, and other information according to Stripe’s own terms and privacy policy.
We do not control Stripe’s independent processing of payment information.
You should review Stripe’s privacy policy and terms before completing payment.
We may use Stripe-hosted Checkout and the Stripe Customer Portal so customers can pay securely, manage subscriptions, update payment methods, view invoices, or cancel subscriptions without us storing card details. Both are Stripe-operated surfaces, not a Perselence customer account or portal.
6. Local Assistant Data
Your local assistant data is intended to remain on your Mac by default.
Local assistant data may include:
conversations;
prompts;
files;
summaries;
outputs;
settings;
local workspace data;
local model configuration;
logs stored locally;
workflow configuration.
You are responsible for managing local files, backups, permissions, and device security.
Perselence LLC does not control your local environment and is not responsible for local data loss caused by device failure, user action, operating system behavior, third-party software, external providers, or unauthorized access to your device.
7. External Providers and Integrations
If you connect external providers, cloud models, APIs, MCP servers, custom tools, or third-party integrations, information may be sent to those services based on your configuration or actions.
External providers may include, for example:
AI model providers;
cloud APIs;
MCP servers;
custom endpoints;
automation platforms;
external applications;
storage services;
third-party tools.
Those providers may process, store, retain, transmit, train on, or disclose data according to their own terms and privacy policies.
Perselence LLC is not responsible for external provider data practices, security, availability, outputs, retention, or compliance.
You should not send sensitive, confidential, regulated, or legally protected information to external providers unless you have reviewed their terms and privacy policies and have appropriate rights and agreements in place.
8. Sharing of Information
We may share limited information with:
payment processors such as Stripe;
hosting providers;
email delivery providers;
support tools;
security and fraud prevention providers;
professional advisors;
legal authorities where required by law;
service providers that help us operate the Service.
We require service providers to process information only as needed to provide services to us, subject to appropriate contractual obligations where applicable.
We do not sell personal information.
We do not use your personal information for cross-context behavioral advertising unless we update this Privacy Policy and provide any required choices.
9. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
active subscription management;
entitlement validation;
billing records;
support;
security;
legal compliance;
dispute resolution;
accounting and tax requirements;
abuse prevention.
Entitlement and billing records may be retained after cancellation where needed for legal, tax, accounting, fraud prevention, or dispute purposes.
Local assistant data stored on your device is controlled by you and is not retained by Perselence LLC by default.
10. Security
We use reasonable administrative, technical, and organizational measures designed to protect information we process.
However, no method of transmission, storage, software, device security, or internet communication is completely secure. We cannot guarantee absolute security.
You are responsible for:
securing your device;
maintaining control of the email address your subscription is verified against;
managing local permissions;
reviewing connected providers;
protecting API keys and secrets;
avoiding unnecessary disclosure of sensitive data;
maintaining backups.
11. Your Choices
Depending on your location and applicable law, you may have rights to:
request access to personal information we hold about you;
request correction;
request deletion;
request information about data practices;
object to or restrict certain processing;
opt out of certain data sharing or sale where applicable;
withdraw consent where processing is based on consent.
To make a request, contact us at legal@perselence.com.
We may need to verify your request before responding.
Some information may be retained where necessary for legal, billing, accounting, security, fraud prevention, or dispute purposes.
12. California Privacy Notice
If the California Consumer Privacy Act or similar laws apply to Perselence LLC, California residents may have additional rights, including the right to know, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and not be discriminated against for exercising privacy rights.
At this time, we do not intend to sell personal information or use personal information for cross-context behavioral advertising.
Categories of personal information we may collect include:
identifiers, such as email address and the entitlement record identifier;
commercial information, such as plan, subscription, billing status, and purchase records;
limited technical information in website security logs, such as IP address and timestamps;
device and entitlement activation information;
support communications;
legal acceptance records.
We use these categories for the purposes described in this Privacy Policy.
13. International Users
If you access the Service from outside the United States, you understand that information may be processed in the United States or other countries where our service providers operate.
Different countries may have different data protection laws than your country of residence.
14. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes are material, we may provide notice through the website, application, checkout flow, email, or another reasonable method.
Your continued use of the Service after changes become effective means you acknowledge the updated Privacy Policy.
16. Contact
For privacy questions or requests, contact:
Perselence LLC 8 The Green STE B Dover, DE 19901 United States
Email: legal@perselence.com